BENEASH, INC. – MERCHANDISE RETURN AND REFUND POLICY
Thank you for shopping with Beneash, Inc. We strive to provide you with the best products and customer experience. Please read our Merchandise Return and Refund Policy carefully.
1. Returns Eligibility: We offer a 30-day money-back guarantee for items purchased through www.Beneash.com. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging. Returns are accepted within 30 days from the date of purchase.
2. Incorrect Item Shipped: If you receive an incorrect item, please contact our customer service within 30 days of receiving the product. We will arrange for the correct item to be shipped to you, and you may return the incorrect item in its original condition.
3. Return Process: To initiate a return, please contact our customer service at support@Beneash.com. Include your order number, the reason for the return, and any relevant details. Our customer service team will guide you through the return process.
4. Return Shipping: If you are returning an item due to an incorrect shipment and the package is in its original condition, you are responsible for paying the return shipping costs. We recommend using a trackable shipping service to ensure that your return is received.
5. Refund Process: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If the item meets our return eligibility criteria, your refund will be processed, and a credit will automatically be applied to your original method of payment within a reasonable timeframe.
6. Refund Timeframe: Refunds are typically processed within 7-14 business days after we receive the returned item. The actual time for the refund to reflect on your account may vary depending on your payment method and financial institution.
7. Exchanges: We do not offer direct exchanges. If you wish to exchange an item, please follow the return process, and then place a new order for the desired item through www.Beneash.com.
8. Contact Information: For questions or concerns regarding our Merchandise Return and Refund Policy, please contact us at support@Beneash.com.
Beneash, Inc. values your satisfaction and appreciates your business. Thank you for choosing us!